Job interviews often focus on a checklist of skills, experience, and accomplishments. But beyond the technical fit, one of the most important aspects of long-term success and happiness at a job is aligning with the company’s culture. Company culture isn’t always obvious—it’s not neatly outlined in the employee handbook or conveyed in onboarding slides. It’s often shaped by unwritten rules—the norms, expectations, and subtleties that govern daily life at work.
Asking, “What’s one unwritten rule about working here that people tend to learn only after joining?” can give you an insider’s glimpse into these hidden dynamics before you even step into the role, and my favorite question to receive, to be honest. Here’s why this question is a game-changer:
1. It Reveals the True Culture Beyond the Surface
Many companies present an idealized version of their culture during interviews—buzzwords like “collaborative,” “fast-paced,” or “innovative” are frequently tossed around. While these descriptors sound great, they don’t paint the full picture. Unwritten rules, however, offer a peek into the lived experiences of employees. For example, does “fast-paced” mean skipping lunch or working weekends? Does “collaborative” mean everyone gets a say, or does it mask an aversion to decisive leadership?
By asking this question, you encourage interviewers to share anecdotes or specifics that reveal the unspoken norms shaping how things get done.
2. It Highlights Expectations That May Not Be Explicit
Unwritten rules often dictate how to navigate relationships, deadlines, and workplace priorities. For instance (neither applicable to my company):
- “Always CC the manager on emails to external clients.”
- “If you leave before 6 PM, people might assume you’re slacking.”
- “Big decisions are usually made in informal coffee chats, not meetings.”
Knowing these norms in advance helps you assess whether the expectations align with your working style and values. It can also help you prepare for potential challenges and decide whether this workplace is the right fit.
3. It Encourages Authenticity in the Conversation
This question often takes interviewers by surprise in the best possible way. It moves the conversation from rehearsed talking points to a genuine dialogue. Interviewers may pause, reflect, and share something personal or insightful—something they wish they had known when they joined the company. This authenticity can deepen your understanding of the role and leave a memorable impression on your interviewers.
4. It Shows Your Interest in Integration, Not Just the Job
By asking about unwritten rules, you signal that you’re thinking beyond the role itself—you’re considering how to integrate effectively into the organization. This demonstrates emotional intelligence and foresight. Employers appreciate candidates who are proactive about understanding team dynamics and who care about adapting to the broader workplace culture.
5. It Helps You Avoid Culture Shock
Imagine starting a job only to discover that the team communicates predominantly via Slack, even for critical discussions (you might prefer that – or not), or that employees avoid taking PTO because it’s quietly frowned upon. Learning about these dynamics before accepting an offer allows you to make an informed decision. If the unwritten rules clash with your preferences, you can either clarify expectations upfront or explore other opportunities.
6. It Positions You as a Thoughtful, Culture-Savvy Candidate
This question showcases your ability to think critically about workplace dynamics. It reflects your awareness that thriving at work requires more than just fulfilling job responsibilities—it requires understanding the human and cultural factors that drive a team.
How to Frame and Follow Up
When asking this question, keep your tone open and curious rather than skeptical or critical. For example:
- “Every workplace has its own quirks. What’s one unwritten rule about working here that you’ve noticed?”
- “What’s something new hires tend to learn about the culture after they join?”
Listen carefully to the response, and don’t hesitate to ask follow-up questions. If the interviewer shares an example of an unwritten rule, probe further:
- “How do people usually navigate that?”
- “Do you think that’s something unique to this company, or common in the industry?”
Conclusion: The Power of Asking the Right Questions
The unwritten rules of a workplace can make or break your experience, and they’re not always obvious from job descriptions or formal interviews. By asking about them, you gain a deeper understanding of what it’s really like to work at a company—beyond the polished employer branding. This simple, yet powerful, question can help you uncover invaluable insights, set the tone for a transparent relationship, and ultimately make a decision that aligns with your career goals and personal values.
So, the next time you’re preparing for an interview, add this question to your list. It’s more than a conversation starter—it’s a window into the world you may soon be stepping into.