AI Enables Anyone to Make Things Usable. Our Job Is to Make Things Unforgettable.

In the past, building usable tools required years of specialized training. Designers spent decades mastering the principles of usability. Developers meticulously crafted user experiences with precision. But today, we live in a radically different landscape.

Thanks to AI, anyone can generate a user interface. A student can spin up a web app overnight. A founder with no design background can build a mobile experience that meets minimum usability standards. The playing field has leveled. Usability is no longer a competitive edge—it’s table stakes.

So where do we go from here?

From Usable to Unforgettable

If AI can help everyone build usable products, our role as creators must evolve. We’re no longer just the gatekeepers of good UX or clean code. We’re the curators of memorable moments. We move from technicians to storytellers.

Usability is necessary. Emotional resonance is unforgettable.

Think about the products and experiences that stuck with you—the first iPhone, a game that made you cry, a website that made you smile unexpectedly. These weren’t just usable. They mattered. They had personality, soul, and meaning. That’s where humans still lead.

What Makes Something Unforgettable?

Here are the elements that elevate usability into memorability:

  • Delight: Not just functional, but delightful. Small moments of surprise and joy.
  • Empathy: Understanding not just what users do, but why they do it—and reflecting that back in the product.
  • Storytelling: Products that tell a story, with a clear beginning, middle, and satisfying end.
  • Craftsmanship: Thoughtful details that don’t just work, but feel right. Like the haptic feedback that mimics a physical click.
  • Meaning: A product that aligns with values, identity, or mission becomes a part of someone’s life, not just their workflow.

These are the places where AI can assist, but not replace us. These are the human fingerprints we leave behind.

AI as the Great Equalizer—and the Great Reminder

AI has made creating usable things faster, cheaper, and more accessible than ever. That’s a win for innovation and inclusion.

But as AI levels the baseline, it also forces us to raise our ceiling. It reminds us: what makes something memorable, viral, beloved—or even legendary—is still uniquely human.

In a world where anyone can make something usable, the creators who thrive will be those who dare to make something unforgettable.

That’s not a burden. That’s a calling.

Adapting to Organizational Change – And Asking, Should You Even?

Change is inevitable. Especially in today’s work environment, where restructuring, reorgs, pivots, layoffs, leadership shuffles, and new strategic directions seem more like quarterly rituals than rare events. The question isn’t just how you adapt — but whether you should, every time.

Let’s break this into two questions:


1. How Can You Adapt to Organizational Change?

Adaptation is both mindset and method. It’s about flexibility, resilience, and agency. Here’s how you can approach it constructively:

🔄 Understand the Why

Don’t resist blindly. Ask: Why is this change happening? Is it market-driven, a leadership shift, or a cultural realignment? Understanding intent can help reframe change from threat to opportunity.

🧠 Stay Curious, Not Cynical

Cynicism is seductive, especially when changes feel chaotic or top-down. But curiosity is more productive. What new roles, relationships, or responsibilities are opening up? What might you learn?

🛠️ Upgrade Your Skills

Sometimes the best response to change is reinvention. Upskilling — whether it’s tech, soft skills, or business literacy — increases your adaptability and optionality in the new landscape.

🤝 Find Your People

Don’t navigate change alone. Build micro-communities of support inside your org. Seek out those who are constructively processing the change — they’re usually the ones shaping its outcomes too.

🧭 Anchor to Purpose

When everything is in flux, knowing your own “why” becomes your internal compass. How does your role — or even your presence — contribute value? Reaffirm your purpose or redefine it if needed.


2. Should You Even Adapt?

Now for the tougher — and more subversive — question: Should you adapt to every organizational change?

🚩 When to Say No

Not every change is aligned with your values or career trajectory. If an organizational shift undermines ethics, drastically alters your role into something unrecognizable, or damages team culture beyond repair, adapting may mean compromising too much.

🧮 Cost-Benefit Check

Ask yourself: Is the energy I’m spending to adapt going to pay off — emotionally, professionally, financially? If you’re adapting just to survive but not thrive, that’s worth noticing.

🔄 Adapt Doesn’t Mean Assimilate

You can change your tactics without changing your identity. You can support the organization’s evolution without suppressing your own voice or vision. Adaptation should never require erasure.

🚪 Sometimes, Exit Is the Bravest Adaptation

If all signs point to a misalignment too large to bridge, leaving is not failure — it’s redirection. There’s wisdom in knowing when adaptation turns into self-betrayal.


Final Thought: Change Is a Two-Way Street

Organizations often expect employees to adapt quickly — but it’s equally valid to ask whether the organization is adapting to support its people. Sustainable change involves dialogue, not dictation.

So yes — learn how to adapt. But don’t forget your agency in deciding whether to. The healthiest professionals are not the most obedient — they’re the ones who know what’s worth adapting for.

Electricity Changed What We Do. AI Changes How We Think.

When electrification first swept across the industrialized world in the late 19th and early 20th centuries, it did not simply illuminate homes—it rewired economies, industries, and the very fabric of daily life. Factories shifted from steam power to electric motors, households gained access to new appliances, and entire sectors of the workforce were transformed. It was not just a new technology—it was a new infrastructure.

Today, artificial intelligence (AI) is often compared to electricity in its potential. The question is: is AI truly as groundbreaking as electrification was? Or are we witnessing a different kind of transformation—one more gradual, more abstract, yet equally far-reaching?


Similarities: A New General-Purpose Technology

Both electrification and AI can be classified as general-purpose technologies (GPTs)—innovations that affect nearly every aspect of life and spur complementary inventions.

  • Pervasiveness: Just as electricity flowed into every corner of industrial society, AI is beginning to permeate healthcare, finance, agriculture, manufacturing, education, and creative industries. From recommendation engines to medical diagnostics, AI is no longer confined to research labs.
  • Enabler of New Tools: Electrification brought refrigerators, power tools, and electric railways. AI enables autonomous vehicles, language translation, generative design, and intelligent search—all tools that redefine how work is done and value is created.
  • Infrastructure Shift: Electricity required the construction of grids, substations, and new factories. Similarly, AI demands vast data infrastructure, compute capacity, and new architectures—from GPUs to edge AI devices.

Differences: Tangibility and Speed

Despite the similarities, there are profound differences:

  • Tangibility: Electricity was visceral. Lights turned on. Machines ran faster. With AI, the impact is more invisible—algorithms optimizing logistics, personalized recommendations appearing on screens. The transformative power is often hidden behind APIs, not humming power lines.
  • Adoption Curve: Electrification took decades to reach full maturity—especially in rural areas. AI, by contrast, has accelerated at a staggering pace, boosted by cloud computing, open-source frameworks, and global connectivity. However, full integration into society (regulatory, ethical, cultural) may still follow a slow arc.
  • Labor Shift vs. Cognitive Shift: Electrification mechanized physical labor. AI automates cognitive tasks. This introduces new questions about decision-making, responsibility, creativity, and even identity. It’s not just jobs at stake—it’s judgment.

Electrification Changed the World. Will AI Change Us?

Electrification changed what we could do. AI changes what we can think, delegate, and create. This brings challenges electrification never had to face: bias in algorithms, AI safety, deepfakes, and the automation of deception.

And while the electric revolution united societies around infrastructure, AI may further fragment them—between the data-rich and the data-poor, the model builders and the model users, the AI fluent and the digitally marginalized.


Conclusion: The Ground Is Shifting—Differently

So, is AI as groundbreaking as electrification? In scope and potential—yes. In manifestation and consequences—it’s different.

Electrification illuminated the world. AI is illuminating the mind, the process, the decision.

We are not just plugging into new power. We are rewriting the blueprint of cognition, creativity, and control.

In the end, the comparison is useful not because the two are identical, but because it reminds us: transformative technologies reshape societies not when they emerge—but when we learn how to live with them.

Invest in Yourself and the World Takes Notes

In a world obsessed with external validation—likes, shares, certifications, titles—there’s one form of investment that never fails, never depreciates, and never goes unnoticed: the investment you make in yourself. It doesn’t come with a flashy launch or a press release, but over time, it becomes undeniable. Quietly, persistently, and then all at once, the world begins to take notes.

The Compound Interest of Self-Investment

Self-investment isn’t just about taking a course or reading a book (though those help). It’s about carving out the time and discipline to build who you are. Think of it as compound interest applied to your skills, mindset, and habits. Every podcast you listen to, every extra rep at the gym, every intentional choice to rest instead of burn out—these are deposits in the most secure bank there is: you.

People can take your job, your possessions, even your comfort—but what you’ve built within yourself remains. That’s why investing in your growth is the most resilient strategy you can adopt.

The World is Always Watching

We tend to think nobody notices the work we put in when the cameras are off. But the world has a way of noticing momentum. You become sharper, more confident, more curious. You ask better questions. You handle stress differently. You radiate intention.

And people pick up on that. The promotions, partnerships, and invitations don’t arrive by accident—they’re the receipts of invisible preparation. The world doesn’t reward noise. It rewards signal. When you become a strong enough signal, the world can’t ignore you.

The ROI is Exponential

Investing in yourself doesn’t just elevate you—it uplifts others. A more disciplined you is a better mentor. A more emotionally intelligent you is a better leader. A more courageous you challenges others to rise, too.

This is not selfish work—it’s generative work. When you bet on yourself, others start betting on you too.

Practical Ways to Start Today

  1. Read like your life depends on it. Because in many ways, it does.
  2. Ask for feedback and act on it. Growth isn’t always comfortable, but it’s always worth it.
  3. Take care of your body. It’s not just about looking good; it’s about having the energy to execute your vision.
  4. Say no more often. Protect your time like it’s gold—because it is.
  5. Stay curious. Lifelong learners win the long game.

Final Thought

You don’t need permission to begin. You don’t need applause to continue. But if you keep showing up for yourself—day in and day out—the world will eventually look up, take notes, and follow suit.

Because when you invest in yourself, you become a living example of what’s possible.

And that’s something no one can ignore.

The Org Chart Isn’t the Problem – It’s the Excuse

When asked, “What’s broken?” too many leaders instinctively reach for the org chart. They point to silos, titles, unclear lines of responsibility, or a lack of centralized ownership as the culprits. But here’s the uncomfortable truth: the org chart is rarely the root cause. It’s just a reflection. Like blaming the mirror for a bad haircut.

Let’s be clear: organizations don’t succeed or fail because of boxes and lines on a slide. They thrive or flounder because of behaviors, incentives, systems, and—most importantly—how people communicate and make decisions under uncertainty.


The Org Chart Is a Map, Not the Terrain

The org chart shows you who reports to whom, but not how work gets done. It tells you the hierarchy, not the hustle. Teams often collaborate cross-functionally, circumvent formal structures, and build shadow systems to actually deliver value.

So when something breaks—when deadlines slip, when innovation stalls, when morale dips—blaming the structure is like blaming your GPS for traffic.

You need to ask deeper questions:

  • How are decisions made?
  • Where do ideas go to die?
  • Who is afraid to speak up?
  • What incentives reward risk aversion over impact?

These are not questions your org chart can answer. But they’re exactly where the real dysfunction hides.


Fix the Flow, Not the Form

If your product delivery is stalling, the answer may not be to move “Product” under “Engineering” or vice versa. It might be that there is no shared understanding of goals. Or that metrics are competing rather than aligned. Or that feedback loops are broken.

Organizations that fix problems effectively look at flow of value—not just who’s in charge. They visualize dependencies, communication bottlenecks, and decision latency. They ask how to remove friction, not just how to rename departments.


Culture Eats Org Charts for Breakfast

You can reorganize all you want, but if fear, confusion, or apathy are culturally ingrained, nothing changes. If people don’t trust leadership, don’t feel safe giving honest feedback, or don’t believe their work matters—you could give them the best org chart in the world, and they’d still disengage.

Culture is what happens in the hallways, not in the hierarchy. So instead of shuffling titles, ask:

  • What behaviors do we reward?
  • What failures do we learn from—or punish?
  • How do we show we value collaboration over control?

Rethink the Reflex

The next time you’re asked “What’s broken?” and you find yourself reaching for the org chart, pause. That reflex often indicates a desire for simplicity—an easy lever to pull. But organizations are complex systems. You don’t fix complexity with rearrangement. You fix it with reflection.

You fix it by listening to the frontline. By examining your assumptions. By understanding where your strategy, systems, and signals are misaligned.

In short, you fix it not by pointing at structure—but by addressing substance.


TL;DR

If your answer to “What’s broken?” is the org chart, you’re not solving the real problem. You’re just rearranging the furniture in a burning house. Look deeper. Diagnose system dynamics, not structure. Address culture, flow, incentives, and clarity.

Because it’s not about who reports to whom.

It’s about whether anyone’s really talking, building, and solving the right problems together.

Avoid Micromanaging Your AI Agents

As AI agents become integral to business operations, it’s crucial to manage them effectively. While it’s tempting to oversee every detail, excessive control can hinder their performance. Here’s how to foster autonomy in AI agents for optimal results.


Understanding AI Agents

AI agents are autonomous systems designed to perform tasks, make decisions, and adapt to new information with minimal human intervention. Unlike traditional AI tools that require constant input, these agents can plan, prioritize, and execute tasks independently, making them valuable assets in various industries.


The Pitfalls of Micromanagement

Micromanaging AI agents—overseeing every action and decision—can lead to several issues:

  • Reduced Efficiency: Constant oversight can slow down processes and negate the benefits of automation.
  • Stifled Adaptability: AI agents need the freedom to learn and adapt; excessive control can limit their ability to respond to new situations.
  • Increased Errors: Over-specifying tasks can lead to errors, especially if the AI agent encounters scenarios outside its programmed parameters.

Moreover, micromanagement can erode trust in AI systems, leading to underutilization and missed opportunities for innovation.


Strategies to Empower AI Agents

To maximize the potential of AI agents, consider the following approaches:

1. Set Clear Objectives

Define specific, measurable goals for your AI agents. This clarity allows them to operate effectively without constant supervision.

2. Implement Human-in-the-Loop Systems

Incorporate human oversight at critical decision points to ensure accountability and address complex scenarios that require human judgment.

3. Establish Ethical Guidelines

Ensure AI agents operate within defined ethical boundaries to prevent unintended consequences and maintain public trust.

4. Promote Transparency

Design AI systems that provide explanations for their decisions, enabling users to understand and trust their actions.

5. Encourage Continuous Learning

Allow AI agents to learn from new data and experiences, enhancing their adaptability and performance over time.


Conclusion

Avoiding micromanagement of AI agents is essential for leveraging their full capabilities. By setting clear goals, incorporating human oversight, and fostering an environment of trust and learning, organizations can empower AI agents to operate efficiently and ethically, driving innovation and success in the digital age.

Why Legendary Engineers Build Systems, Not Just Code

In tech circles, the mythical 10x engineer looms large. The narrative usually centers around two ingredients: talent and hustle. The genius who sees patterns no one else does, and who codes deep into the night, fueled by caffeine and sheer will. But this story, while seductive, is incomplete.

The real secret behind 10x engineers isn’t just brilliance or burnout-level effort. It’s the unglamorous, often invisible force of systems and discipline.

Grind and Talent Can’t Scale. Systems Can.

Sure, raw talent can give you an edge. And relentless grind can deliver results in bursts. But talent burns out. Grind hits limits. What keeps output consistent and scalable is having a system.

A 10x engineer doesn’t reinvent their workflow every time. They automate, they templatize, they standardize. From deployment pipelines to code review checklists, they remove decision fatigue and build repeatable excellence.

They don’t just do work — they build machines that do work for them.

Discipline Isn’t Fabulous. But It’s Invaluable.

Let’s be honest — there’s nothing flashy about writing tests first. About committing early, even when it’s just a stub. About deleting clever code for the sake of clarity. These acts rarely trend on Twitter. But they’re the invisible bricks in the foundation of legendary systems.

Discipline is what shows up when motivation takes the day off. It’s what keeps you writing clean interfaces, even when deadlines loom. It’s what stops you from shipping the hack and instead finding the fix.

Discipline looks boring. But it feels like shipping on time. Sleeping well. Watching your code thrive in production without drama.

Legendary Software Has Boring Roots

Every groundbreaking software system, every product that stands the test of time, carries the DNA of an engineer (or team) who cared about more than code. They cared about feedback loops, test coverage, CI/CD hygiene, monitoring, rollback safety, and naming things well.

Legendary software isn’t just born in lightning strikes of genius — it is grown in the patient light of consistency.

The 10x Equation Rewritten

So let’s rewrite the 10x equation:

10x = (Talent + Grind) × (Systems + Discipline)

Without systems and discipline, talent and grind give you spikes. With them, you get a slope — an upward trajectory that compounds over time.

If you’re chasing impact, don’t just train your brain. Train your habits. Don’t just learn algorithms — learn architecture. Don’t just sprint — build a track you can run forever.


Because in the end, it’s not just about how fast you code. It’s about how long your code lasts.

Make Your Ideas Dimensional: From Flat Thoughts to 3D Impact

In a world flooded with ideas, the ones that rise, stick, and resonate are those with depth—dimensional ideas. While a flat idea may get a nod, a dimensional one gets remembered, funded, implemented, and even loved.

What Does It Mean to Make an Idea Dimensional?

A dimensional idea is more than a clever concept or catchy phrase. It is an idea that breathes, moves, adapts, and speaks to more than one layer of human experience. It’s anchored in insight, shaped by context, tested in practice, and imagined for scale.

Let’s break down the dimensions of a truly impactful idea:


1. The Emotional Dimension: Does It Make People Feel?

You can have the most logical, data-driven pitch in the world—but if it doesn’t move people, it won’t move forward. Dimensional ideas connect emotionally. They solve real human problems, tap into shared values, or ignite a sense of wonder or urgency.

Ask yourself:

  • What emotion does this idea trigger—hope, excitement, trust, fear, pride?
  • Will people care?

2. The Contextual Dimension: Where Does It Fit?

No idea lives in isolation. It needs to fit into a larger ecosystem of problems, platforms, people, and purpose. A dimensional idea knows its time, place, and relevance.

Ask yourself:

  • Why now? Why here?
  • What shifts—social, technological, cultural—make this idea possible or necessary?

3. The Practical Dimension: Can It Work?

Great ideas don’t just live in slideshows—they live in systems, habits, and code. Dimensional ideas are executable. They consider constraints and still manage to thrive. They aren’t allergic to trade-offs.

Ask yourself:

  • Can it be built, launched, scaled?
  • What’s the first real step?

4. The Narrative Dimension: Can It Be Told?

Every idea needs a story—a way for others to carry it forward. A dimensional idea is a story others want to retell in their own words. It has metaphors, use cases, heroes, and stakes.

Ask yourself:

  • Can someone repeat this idea at lunch and still get it right?
  • Is the “why” as strong as the “what”?

5. The Visual Dimension: Can People See It?

Our brains are wired for images. A dimensional idea has form—it can be sketched on a napkin, built into a prototype, or animated in a video. It is tangible, or at least imaginable.

Ask yourself:

  • Can people visualize it?
  • Can they experience it before it exists?

6. The Ethical Dimension: Should It Exist?

Some ideas are doable, even scalable—but ethically questionable. Dimensional thinking requires responsibility. The best ideas build trust, not just traction.

Ask yourself:

  • Who benefits? Who might be harmed?
  • What does success look like—not just for me, but for the community it touches?

Final Thought: Ideas Are Sculptures, Not Stickers

Flat ideas stick for a moment. Dimensional ideas shape the world.

So, the next time you’re brainstorming, pitching, or building—don’t stop at clever. Add layers. Add tension. Add humanity. Because in this noisy, fast-moving world, depth isn’t just desirable—it’s necessary.

Make your ideas dimensional—and they’ll move people, not just slides.

The Echo of Emotion: Why People Remember How You Made Them Feel

There’s a truth about human memory that too often gets overlooked in our metrics-driven, achievement-obsessed world:

People don’t remember what you said. They don’t always remember what you did. But they always remember how you made them feel.

This idea, often attributed to Maya Angelou, isn’t just poetic—it’s deeply human. And it’s the foundation of every meaningful relationship, every powerful brand, and every story worth retelling.

Feelings Outlive Facts

Emotions are sticky. They outlast logic, and they linger long after the details fade. When someone recalls a great mentor, a terrible boss, a magical vacation, or a painful breakup, they’re not quoting spreadsheets or recounting travel itineraries. They’re telling you how they felt in those moments—empowered, dismissed, alive, or lost.

In workplaces, people don’t just remember who gave the most polished presentation or met their KPIs. They remember who celebrated their growth, who made them feel seen in a tough moment, who created safety, or who left them out. It’s the emotional residue we leave behind that defines us.

These Become the Stories

Humans are storytellers by nature. We process our experiences through narrative. And the core of any story worth retelling isn’t just what happened—but how it felt.

  • “She made me feel like I belonged from day one.”
  • “That meeting left me feeling humiliated.”
  • “I’ll never forget how calm he stayed when everything was falling apart.”
  • “They treated me like I mattered, not just as an employee, but as a person.”

That’s what gets passed on. Not your resume. Not your credentials. Not your bullet points.
The feeling you gave someone—that’s your legacy.

What This Means for You

If you’re a leader: Your legacy isn’t your title: it’s how safe, inspired, and trusted people felt under your guidance.

If you’re a teammate: Your value isn’t just in the tasks you complete, but in the atmosphere you help create.

If you’re building a product, hosting an event, or running a business: You’re not just solving problems. You’re crafting experiences. Make people feel empowered, included, respected—and they will come back, and bring others with them.

If you’re a parent, friend, partner: The little things matter. Warmth, patience, presence—these things aren’t small. They’re everything.

So, Ask Yourself

How do people feel when they leave a conversation with you?
How do they feel after working with you?
What’s the emotional imprint you’re leaving behind?

Because that’s what they’ll share. That’s what will spread. And that’s what will last.

The best stories aren’t about what you did. They’re about how you made someone feel. And those are the ones that get remembered.